PO – Purchase order
SO – Sales order
SKU – Stock Keeping Unit
POC – Point of contact
RMA – Return merchandise authorization
SOP – Standard operation procedure
POD – Proof of delivery
Threshold – A delivery service that involves leaving the package at the first dry are of customers property or the first door. For us, most commonly in front of the garage.
Ottoman – A footstool or foot rest
NSR – No signature required
OTCR – One time courtesy replacement
OOS – Out of stock
DNR – Do not reorder
D2C - Direct to customer
B2B - Business to business
HAWB - tracking number
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article